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Please would all visitors of Jazz @ Mandolay be kind enough to read the following terms and conditions, which exist to help every event run smoothly and for your own safety, and peace of mind.

Many thanks

Howard Colinese


1. Amphib Music events sell tickets on behalf of themselves the promoter, the venue & occasionally the artists; we sell tickets to you as our event partner. This ticket remains the property of the event partner and is a personal revocable license which may be withdrawn and admission refused at any time upon refunding the printed or circled purchase price.

The purchaser represents and warrants that the ticket is purchased for personal use only, and that it is not purchased as part of any form of business or commercial activity (save as expressly authorised by the event partner and Amphib Music Events) and in particular, that the ticket may not be resold or offered for resale by anyone whether at a premium or otherwise and may not be sold for advertising, promotion (including contests and sweepstakes) or for any other trade purposes.

Resale or attempted resale at a price higher than that printed or circled within is grounds for seizure or cancellation without refund or other compensation. The event partner and its affiliates, successors, or assigns may enforce these terms in accordance with the provisions of contracts (rights of third parties) act 1999 (The Act) Except as provided above, this agreement does not create any right enforceable by any person who is not a party to it under the Act, but does not affect any right or remedy that a third party has which exists or is available apart from the Act.

2. Please check your ticket details, as mistakes cannot always be rectified.

3. It is your responsibility to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of the cancellation once we have received the relevant authorisation from the event partner. We do not guarantee that ticket holders will be informed of such cancellation before the date of the event.

4. We regret that tickets cannot be exchanged or refunded after purchase unless the performance is cancelled. If a performance is cancelled, ticket holders will be offered tickets for any rescheduled performance (subject to availability) up to the face value of the tickets or, if the ticket holder is unable to attend the rescheduled performance or if the performance is not rescheduled, a full refund. Full refunds purchased prior to the date of the original event will be given up to the face value of the tickets purchased plus any booking fee. In order to claim your refund please apply in writing to Amphib Music Events, 43, Recreation road, Guildford, Surrey, GU1 1HP.

You must enclose your unused tickets. For accounting purposes this must be received within 28 days from the date of the cancelled performance. This does not affect your statutory rights.

5. Tickets are issued subject to the rules and regulations of the venue and Amphib music events these rules and regulations can be obtained by writing to the address shown earlier. Breach of any of these rules and regulations or any unacceptable behaviour likely to cause damage, nuisance or injury shall entitle the venue or Amphib music Events to eject you from the venue.

6. The venue reserves the right to refuse admission should patrons breach any rules and regulations of the venue and Amphib Music events. The venue may on occasions have to conduct security searches to ensure the safety of patrons.

7. Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.

8. We will not be responsible for any tickets that are lost or stolen.

9. Tickets are sold subject to the venue or Amphib Music Events changing the event or programme due to events or circumstances beyond its reasonable control without being obliged to refund monies or exchange tickets.

10. The unauthorised use of photographic and recording equipment is prohibited. Tapes or films or files may be destroyed. Mobile phones, laser pens, dogs (except guide dogs) and patrons own food and drink may also be prohibited (please check with the venue)

11. The venue and Amphib Music Events accept no responsibility for any personal property.

12. The ticket holder only has a right to a seat if they are eating at the venue, but we will always provide as much extra seating as is possible with the floor space available.

13. There will be no pass outs or readmissions of any kind.

14. Ticket holders consent to filming and sound recording as members of the audience.

15. Tickets may be restricted to a maximum number per person.

16. All of these terms and conditions are governed by English law.

17. Sale of alcohol– if you appear to be under 18 we will ask for proof of age, sorry for any inconvenience.

18. Any person caught or seen throwing objects will be removed from the venue without refund.

19. In the unlikely event that an artist or band fail to arrive at the venue to play their gig, because of serious illness or a serious vehicle accident on the day of the gig itself, Amphib music events will do everything in their power to engage a band or artist of high quality to replace the original act. Replacement tickets will be provided when the artist or band can return to fulfill their performance, we regret that only the music part of a combined meal and music ticket can be refunded and not the meal part of this ticket.



• Meal & Music £35
• Music only £10 in advance or
£13 on the door
• Concessions £6 in advance or
£9 on the door

Doors open at 7pm for those eating, 7.45pm for all other guests. Music from 9pm.
Dress Code - Smart Casual.

The Mandolay Hotel, 36-40 London Road, Guildford, Surrey GU1 2AF Tel: 01483 303030